At Nobu Hotels the health and safety of our guests and team members is paramount.  For over 25 years we have proudly served our guests the highest quality product in an exceptionally sanitary environment.

We now find ourselves in a new world due to COVID-19.  As we move forward and begin to welcome our guests and team members back to our hotels and restaurants, the journey will be further tailored with precautionary hygiene protocols directed by the local health organizations and government authorities within each of our destinations.  You are our family, and we remain resolute in striving to continually provide to you our Nobu guest experience through our heartfelt Kokoro service.

En Nobu Hotel Marbella, el bienestar de nuestros huéspedes y equipos es nuestra máxima prioridad, por lo que hemos desarrollado y adaptado nuestras operaciones a los nuevos protocolos. Asimismo, hemos implementado formación en salud y seguridad para que todas las medidas de higiene estén de acuerdo a las pautas de la Organización Mundial de la Salud y así garantizarle la máxima relajación y que tenga una experiencia lo más agradable posible.

We have implemented the following precautionary measures, in accordance with the Health Alert and Emergency Co-ordination Centre (CCAES) and the Spanish Ministry of Public Health.

We also understand that flexibility is paramount for all, at the time of planning future travel, so to provide our trusted guests peace of mind we have introduced a more flexible cancellation policy, guests may change or cancel their stay free of charge with 48 hours’ notice prior to arrival.

Si necesita más ayuda, no dude en contactarnos en: [email protected].

For more information about COVID-19, please visit the websites of the Spanish Ministry of Public Health and the World Health Organization.

Muchas gracias por tu comprensión y cooperación. Esperamos darte la bienvenida al Nobu Hotel Marbella.

Warm regards,

Nobu Hotel Marbella